Complaint Management Cell


Central Customer Service & Complaint Management Cell
(Head Office)

Helpline. 16347 (24/7)
Long Code: +8809610016347 (24/7)

Phone : +8802 55068909 /Ext: 4031
Fax : +8802 47119350
Swift Code: MODHBDDH

E-mail: ccs.cmc@modhumotibankplc.com
Web: https://www.modhumotibankplc.com

Mail Address:
Modhumoti Bank PLC.
Khandker Tower, (Level-7 & 8), 94, Gulshan Avenue, Gulshan-1, Dhaka-1212

*Please enquire us from 10am to 6pm, SUN-THU, (Except Holidays)

Official Attached with Central Customer Service & Complaint Management Cell

Service Quality Department

Helpline. 16347 (24/7)
Tel: 55068909/Ext: 4031
Email: enamul.hasan@modhumotibankplc.com

Online Complaint Lodging Form

Branch Level Customer Service & Complaint Management Cell

https://www.modhumotibankplc.com/branches/

Members of Central Customer Service & Complaint Management Cell

Chief Operating OfficerChairmanTel: 0255068909/IP: 5122 Email: shahnawaj@modhumotibankplc.com
EVP & Head of Human Resources Division (HRD).MemberTel: 0255068909/IP: 5142 Email: shafiq@modhumotibankplc.com
SVP & Head of Internal Control & Compliance Division (ICCD)MemberTel: 0255068909/IP: 4151 Email: emdad@modhumotibankplc.com
FVP, Head of Finance & Accounts Division (FAD)MemberTel: 0255068909/IP: 4149 Email: mashiurfad@modhumotibankplc.com
FVP & Head of RPD & MIS MemberTel: 0255068909/IP: 3136 Email: nazmus.sakeb@modhumotibankplc.com
FVP & Head of Operations Division  Focal Point Tel: 0255068909/IP: 3137 shuvo@modhumotibankplc.com
VP, Head of Common Service Division (CSD) MemberTel: 0255068909/IP: 3131 kabir.humayun@modhumotibankplc.com
AVP & Head of Banking Operations Division (BOD)MemberTel: 0255068909/IP: 4009 selim@modhumotibankplc.com
FAVP, Service Quality Department (SQD) MemberTel: 0255068909/IP: 4031 Email:  enamul.hasan@modhumotibankplc.com